Returns are accepted within 7 days of the purchase. Products must be returned in original package with no defects. Shipping charges to and from are 100% NON-REFUNDABLE. There may be up to 25% restocking charge depending on the item. Shipping charges quoted are to most Canadain cities. If for some reason your order does not qualify you will be contacted with the new price and will have the option to proceed or cancel your order. Please email us with any comments or questions at [email protected]